Front Desk Responsibilities

Their work includes:

• Keep front desk tidy and presentable with necessary material (pens, forms, paper etc.)
• Greet clients / visitors and set a pleasant office atmosphere
• Must maintain following at the front disk:-

-      Visitor’s register

-      Writing material

-      Phone directory

-      Fax machine

-      Telephone intercom

-      Notice board

-      Commitment program

-      Albari’s documents including catalogue, brochures, visitor’s slip etc

• Maintain a proper record of visitors
• Ensure attendance of staff and communicate the same to HR Manager/ Administrator
• Receive phone calls, take messages, and redirect calls to appropriate offices
• Receive letters, packages etc maintain a record of the same in a separate register and distribute them according to the addressee/ laid down policies.
• Monitor office supplies and place orders to the respective department as and when necessary
• Take up other duties as assigned
• Strictly abide by rules and regulations of the organization

Qualification and Skills

Requirements include:

•  Graduate / Bachelor’s Degree or higher
•  Proven experience as front desk representative
•  Familiarity with office equipment (e.g. fax, printer etc.)
•  Proficient in English (oral and written)
•  Good knowledge of MS Office (especially Excel and Word)
•  Strong communication and people skills
•  Good organizational and multi-tasking abilities
•  Customer service orientation