Customer Sales Representative (CSR)  
Negative Apparel Clothing Co   More jobs from this company

  Email this job
Job Details Back to Job Listing
 
Job Title:   Customer Sales Representative (CSR)
Category:   Client Services
Total Positions:   2
Job Location:   Rawalpindi
Gender:   No Preference
Minimum Education:   Intermediate/A-Level
Career Level:   Entry Level
Minimum Experience:   Less than 1 Year
Salary Range:   PKR 20,000 to 30,000 per Month
Apply By:   Oct 24, 2021
     
     
 
Job Description:

Job Overview:

  • Email/Chat Support Specialist will be responsible to act as a liaison between the largest Pakistan based retail giant and its customers through whatsapp chat/ social media or email.
  • The Specialist will be obliged to maintain the company’s reputation by serving on the frontline of customer experience with excellent communication skills and providing satisfactory solutions to a diverse range of queries.
  • Prompt whatsapp chat and email response to customers
  • Document each customer’s question or problem as well as the resulting answer or solution
  • Develop customer service solutions
  • Maintain service level

Job Specification:

  • Intermediate or above
  • Excellent communication (verbal & written)
  • Proficiency with MS Office particularly MS Excel
  • Flexibility
  • Customer-centric attitude
  • Problem-solving
  • Adaptability

Company Information
 
Company Name:  Negative Apparel Clothing Co
Company Description:

Copyright 2021, Bahauddin Zakariya University, Multan. All Rights Reserved