Bahauddin Zakariya University, Multan. :: Corporate Liaison & Placement Bureau


Customer Services Representative - CSR Satellite BPO More jobs from this company	Email this job

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Job Title:		Customer Services Representative - CSR
Category:		Client Services
Total Positions:		1
Job Location:		Islamabad, Rawalpindi
Gender:		No Preference
Minimum Education:		Intermediate/A-Level
Career Level:		Entry Level
Minimum Experience:		1 Year
Salary Range:		PKR 25,000 to 30,000 per Month
Apply By:		Nov 20, 2021

Job Description:

We are Hiring for final expense and medicare campaign:

Receiving and placing customer service telephone calls. Maintaining solid customer relationships by handling questions and concerns with speed and professionalism. Resolving customer complaints, managing database records, drafting status reports on customer service issues.

1. Problem-solving skills. Customers do not always self-diagnose their issues correctly.

2. Patience. Patience is crucial for customer service professionals.

3. Attentiveness.

4. Emotional intelligence.

5. Clear communication skills.

6. Writing skills.

7. Creativity and resourcefulness.

8. Persuasion skills.

Company Information

Company Name: Satellite BPO
Company Description:
pCall Center carries out sales and marketing activities which are mainly done through cold calling, we have been providing sufficient valuable information about company / product to people and convert them as a potential leads that turns into sales to its clients. Outbound calls are made by telemarketing agents to the customers where we typically use a predictive dialer so that a large number of calls can be made per hour./p