Job Description:
To collect outstanding debts/receivables.
Making collect calls and inquiries through email.
Prepare correspondence and performs a variety of other clerical duties.
Prepare reports and status of accounts, and received payment records.
Negotiate with customers for win-win situation, particularly nasty or difficult customers.
Tools
Microsoft Outlook, Microsoft Word, Microsoft Excel
Required Skill Set
Expert customer service and negotiation skills
Good command on English language spoken and written
Soft but firm attitude
Ability to maintain focus
Educational Qualification
Graduation
Note: This is a permanently Night Shift Job, timings are 9pm-6am