| Job Title: |
|
Sr. Customer Service Representative |
| Category: |
|
Client Services |
| Total Positions: |
|
3 |
| Job Location: |
|
Lahore |
| Gender: |
|
No Preference |
| Age: |
|
22 to years |
| Minimum Education: |
|
Bachelors |
| Career Level: |
|
Experienced Professional |
| Minimum Experience: |
|
2 Years |
| Salary Range: |
|
PKR 20,000 to 50,000 per Month |
| Apply By: |
|
Nov 17, 2018 |
| |
|
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| Job Description: |
- Manage large amounts of incoming calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines
|
| Required Skills: |
| good communications, Good interpersonal, Pressure Handler |
| Company Information |
|
|
Company Name: Nask Soft
Company Description:
.
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