Job Title: |
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Sr. Customer Service Representative |
Category: |
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Client Services |
Total Positions: |
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3 |
Job Location: |
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Lahore |
Gender: |
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No Preference |
Age: |
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22 to years |
Minimum Education: |
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Bachelors |
Career Level: |
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Experienced Professional |
Minimum Experience: |
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2 Years |
Salary Range: |
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PKR 20,000 to 50,000 per Month |
Apply By: |
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Nov 17, 2018 |
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Job Description: |
- Manage large amounts of incoming calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines
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Required Skills: |
good communications, Good interpersonal, Pressure Handler |
Company Information |
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Company Name: Nask Soft Company Description: .
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